The Public Utility Commission's rule in Title 16, Chapter 24 Texas Admin. Code §24.173(d) prohibits West Bell County WSC from imposing a late fee or from disconnecting your retail water service for nonpayment of bills that are due during an extreme weather emergency until after the emergency is over.

Click here to see the full notice required by the Public Utility Commission.

Please call our office if you have any questions or would like more information.