All meters are read by West Bell County WSC personnel, generally within the last week of the month.
If your water meter is enclosed by fencing, you must allow access by a nearby gate in order for the meter to be read (for manual read meters) and for servicing when necessary. Your water meter is located within a utility easement. When landscaping or fencing your yard, it is important that you maintain enough distance from the meter box to allow us room to perform maintenance or repairs, should it be necessary. It is the property owner's responsibility to make sure the meter box is visible and accessible at all times.
Please make sure the area around your meter is mowed and cleared of brush or debris!
How To Read Your Meter
STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. Remove the lid.
STEP 2 On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.
